Description
2009-2011 Chevy Impala Instrument Cluster Repair
Full rebuild includes restoration of power and replacement lights
Repair Description
This is a repair service to your instrument cluster. With this service, you will ship your cluster to our facility for repair. We will restore power to the cluster sent in as well as replace any lights in the gauge cluster that have failed.
Repair to the instrument cluster (speedometer), will keep the original mileage and programming on the unit shipped in.
Complete and print the customer information form and send it in along with your instrument cluster for repair
Shipping and Front of the Line
FRONT OF THE LINE:
Front of the line service is available for an additional $50. With this option, we will jump your instrument cluster to the front of the line and bypass the waiting time to get a faster repair time.
SHIPPING:
You will see options for a prepaid shipping label that will be emailed to you for shipping your cluster in for repair. This is available on the product page and will require you to choose from a drop down box of options. Once you are ready to check out, you will be asked to choose a return shipping method once the cluster is ready to head back after the repairs are completed.
Warranty Information
Our instrument clusters are rebuilt with new, better than OEM materials. We stand behind our work place a 5-year warranty on the repairs performed. A warranty sticker is placed on the cluster at the time of repair. If the warranty sticker is removed or torn, then warranty will then be void. Warranty can not be kept on vehicles involved in a flood.
Frequenty Asked Questions
Q: Will the cluster have to be programmed when it is returned to me?
A: No. Because we are repairing your cluster and not replacing it, there is no programming required.
Q: How do I send in a cluster for repair?
A: Purchase the repair service you are requesting on our website. Then, print a copy of your order and send it in with the cluster to the address stated on our site. This information is also found under the “Instructions” tab on our main menu.
Q: When do I pay for the repair?
A: You can prepay on the website with PayPal or a credit card or you can send the cluster in with your information and we will contact you for a credit card after the repairs have been performed.
Q: How long will I be without my cluster?
A: Turnaround times can vary based on the time of year. Please check our website for current wait times. Normal turnaround is between 3-4 days once the cluster has arrived.
