Description
Repair Description
With this service, we will do the following:
Replace all gauge motors
Replace instrument cluster lights
Repair the circuit board for display and power issues
Warranty Information
Our instrument clusters are rebuilt with new, better than OEM materials. We stand behind our work place a lifetime warranty on the repairs performed. A warranty sticker is placed on the cluster at the time of repair. If the warranty sticker is removed or torn, then warranty will then be void. Warranty can not be kept on vehicles involved in a flood.
Shipping Your Cluster
SHIPPING:
Ship your cluster to us along with our customer information form. Our shipping address is located at the bottom of the form.
DROP OFF OPTION:
You may drop your cluster off for repair at our location next to 43 Auto: 5394 Hwy 43 Joplin, MO 64804 between the hours of 9:00-5:00 M-F
Same day service is available for an additional $50 if dropped off before noon.
Frequenty Asked Questions
Q: Will the cluster have to be programmed when it is returned to me?
A: No. Because we are repairing your cluster and not replacing it, there is no programming required.
Q: How long will it take for me to get me cluster back?
A: Repairs have a two to three day turn around. Transit times are typically 2-3 days each way, so you can plan on about a week to week and a half total.
Q: How do I send in a cluster for repair?
A: Purchase the repair service you are requesting on our website. Then, print a copy of your order and send it in with the cluster to the address stated on our site. This information is also found under the “Instructions” tab on our main menu.
Q: When do I pay for the repair?
A: You can prepay on the website with PayPal or a credit card or you can send the cluster in with your information and we will contact you for a credit card after the repairs have been performed.
Q: Can I drive my truck while the cluster is removed?
A: While we cannot recommend it, most GM/Chevy trucks can be driven without the cluster installed.
Chevy and GM instrument clusters have a long history of having issues with the instrument cluster. While some may just have a problem with the digital odometer display and PRNDL display, others will develop gauges that stop working, gauges that peg out or become stuck, power loss, burnt out lights, and display issues. We can repair all of these problems and offer a number of upgrade options to go along with the repairs as well. You will find a customer information form under our instructions tab that you can complete and send in with the cluster for repair. On this, please list the type of repair you prefer and any upgrades you would like to add. These options are available for purchase prior to sending in the cluster as well. If you prepay, you can choose a specific repair, LED lights/color, faceplate background, pointer needles, and a transmission temp gauge if you like. Payments may be made via PayPal or credit card.
