Q: Will the climate control have to be programmed when it is returned to me?
A: No. The unit can be plugged in and is ready to work without any programming required.
Q: How quickly can I get a climate control?
A: We ship within one day of orders being placed. You may choose upgraded shipping options at the checkout.
Q: Will the refurbished unit look nice?
A: It is our policy to only send out items that we would want installed in our own vehicles. Each item is cleaned and inspected prior to shipping out.
Q: How do I return the core unit?
A: A return shipping label will be included for your core return. Inside the box with your refurbished climate control, you will find a copy of your invoice and a return shipping label. Simply place the core climate control in the box with the packing material and return it using the prepaid label.
Q: How quickly will I receive my core refund?
A: Cores are inspected and returned in batches. It takes approximately 5-10 days after receipt to inspect and issue the core refund.