Description
Mercury Grand Marquis Automatic Climate Control
This is a refurbished 2003-2011 Mercury Grand Marquis automatic heater and AC climate control. Repairs have been made to this unit to correct problems with faulty vent control on the climate control. When this heater and AC control fails, many times all of the air will blow out of the defrost vents only or floor and defrost. This refurbished unit will correct that problem.
WHAT IS NOT COVERED:
If you are having issues with your heat vs. cold air only, you may have a problem with your blend door actuator. Please see our troubleshoot process below to determine if you need to replace your climate control vs. the blend door motor.
Warranty Information
Our climate controls for the Grand Marquis are covered by our lifetime warranty. A warranty sticker is placed on each unit before it goes out. As long as the warranty sticker remains in place, the AC control will be covered against failure. If the sticker is removed or if vehicle is involved in a flood or fire, the warranty is void.
How to Troubleshoot Your Climate Control
Press FLOOR and OFF at same time. Release. Then press AUTOMATIC.
Wait for the climate control to perform the diagnostic process (you will see a small square on the display screen during this)
Notate any codes displayed on the screen
Press DEF to exit and clear any existing codes.
Repeat and see if any codes
888: There are no trouble codes present, but your EATC may be faulty.
024/025: These codes are commonly associated with a faulty blend valve actuator (located behind the glove box), not the climate control module.
OTHER: If you have error codes other than the 024 or 025, your vehicle will require further troubleshooting
Core Deposit
Each of our refurbished climate controls requires a core deposit to be paid along with the purchase price of the unit. This is your guarantee that you will ship us back your faulty climate control. By doing this, we are able to keep used units in circulation and prevent the supply from diminishing to the point that everyone has to purchase new parts from the dealership. Once you pay for your rebuilt Toyota 4Runner heater control, we will ship it out along with a prepaid shipping label for your core return. Partial refunds are issued on cores returned with damage beyond repair.
Damage Beyond Repair
If your core climate control has had prior repair attempts or has been involved in a flood or fire, you may be at risk of a partial core refund. We will inspect each core after its arrival for any damage beyond repair. If we find major damage to the unit from the above-stated reasons, we will estimate a partial refund. This is not common, but does occur sometimes. If this is the case, we will part out the climate control and use the pieces that are salvageable and give you credit for those items. Examples of damage beyond repair from prior repair attempts includes holes drilled through the circuit boards or major components missing from the circuit board itself.
Frequently Asked Questions
Q: Will the climate control have to be programmed when it is returned to me?
A: No. The unit can be plugged in and is ready to work without any programming required.
Q: How quickly can I get a climate control?
A: We ship within one day of orders being placed. You may choose upgraded shipping options at the checkout.
Q: Will the refurbished unit look nice?
A: It is our policy to only send out items that we would want installed in our own vehicles. Each item is cleaned and inspected prior to shipping out.
Q: How do I return the core unit?
A: A return shipping label will be included for your core return. Inside the box with your refurbished climate control, you will find a copy of your invoice and a return shipping label. Simply place the core climate control in the box with the packing material and return it using the prepaid label.
Q: How quickly will I receive my core refund?
A: Cores are inspected and returned in batches. It takes approximately 5-10 days after receipt to inspect and issue the core refund.
